What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please can you inform me whether standard JotForm created forms place cookies on user's machines? As I may need to amend my pages to gain consent in order to comply with the directive if this is the case.
As its obviously a significant issue for you, I will route this ticket to 2nd Level so that they can confirm my assumption.
I need to know how to block this and a link updated to your privacy/policy urgently! Thanks a lot.
JotForm forms require cookies if a form owner/author has chosen to use Auto-fill feature, which allows users to continue filling the form in case they accidentally close down the browser before they have finished.
Please let us know if you need further clarification.
Yes, our form cookies are used purely for technical reasons, such as:
1. above described auto fill feature,
2. technical functioning of our CDN service,
3. when you are logged in to JotForm, we keep cookies that store your logged in status, so that you may edit your forms, view submissions on your forms, etc.
We do not have any profiling cookies on our end.