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  • Profile Image

    not getting any e-mail notifications

    Asked by olhpoolhotmailcom on June 13, 2016 at 08:24 AM

    Hello,

    Since 6 June I do not seem to get any e-mail notifications for any of my forms at postbus@fideskinderopvang.nl. 

    Could you please find out what is going wrong.

    Greetings

     

    Olaf Pool

    Page URL:
    https://eu.jotform.com//?formID=52512546329354

    Screenshot
    Getting not getting My Forms style size font
  • Profile Image
    JotForm Developer

    Answered by kutlu on June 13, 2016 at 09:08 AM

    Hello  olhpoolhotmailcom,

    Your email was in the bounce list. This happens when the email is rejected by the email providers for some time. I have removed it form the bounce list. you should be able to get notifications.

    Please follow the link http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues for detailed explanation

    Best Regards