Autoresponder is not being received

  • rduong
    Asked on June 13, 2016 at 11:10 AM

    Hi,

     

    I have a problem about autoresponder.

    When i tried my form as unknown, i didn't receive an auto-mail...

     

  • David JotForm Support
    Replied on June 13, 2016 at 12:47 PM

    I checked your form and the autoresponder email should work properly.  When I tested a clone of your form, the autoresponder email was successfully sent to the address I entered in the form.  Is there a specific address that you are unable to receive the autoresponder?