What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why are notifications emails being caught in our Spam filters?

    Asked by pacificpropane on March 20, 2012 at 03:31 PM

    ever since you updated us to JotFormPro.com our email notification has been getting caught up into our spam filter company www.mxlogic.com i was wondering if you have a remedy for this? you can reach me at 831-633-5020 or bheath@pacificpropane.com.





    Bryan Heath



    Page URL:

  • Profile Image

    Answered by borczdixon on March 20, 2012 at 04:12 PM

    I would be interested to hear the answer to this question... I'm having similar issues... it's never happened in the past (to or knowledge) - but to think that clients aren't getting notification emails is upsetting.  I've got a boss breathing down my neck about this one... 

  • Profile Image

    Answered by gori-mathew on March 20, 2012 at 05:08 PM


    Kindly check on reply i have just give n about similar issue on; http://jotform.com/answers/85952-Email-Notifications#1

    Lets know if this worked  and feel free to ask any questioin for assistance. Thanks for choosing Jotform!