What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account suspended?

    Asked by Michael K Baker  on June 13, 2016 at 11:58 AM

    My account was suspended for suspected phishing. We are a nonprofit that serve families with children with cancer. We really love this site because it allows us to create form, surveys, and registrations for our services. 

    How can we reactivate our account? Thank you.

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    JotForm Support

    Answered by ashwin_d on June 13, 2016 at 01:33 PM

    Hello Michael,

    It seems I have already taken care of your account issues and responded to you on the following thread:  https://www.jotform.com/answers/859463

    Thank you!