What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Printing

    Asked by zenhome1123 on March 20, 2012 at 05:21 PM

    To Whom It May Concern:


    We cannot find a professional way to print forms that have been completed.  Several clients are asking for copies of their  form they have completed and currently the pdf format of a form only shows the answers whereas we need a form to show the questions and answers as well.

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    Answered by fxr on March 20, 2012 at 05:33 PM

    When you obtain a PDF of a form submission, it should show both questions & answers on it. 

    Which form is this happening on and by what method are you trying to obtain the PDF?

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    Answered by zenhome1123 on March 20, 2012 at 07:51 PM

    It showing on the form called Service Agreement New York - 2012.

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    Answered by pinoytech on March 20, 2012 at 08:12 PM


    I check your form titled "Service Agreement New York - 2012" and I was able to get a (PDF) copy of it with a question and answer of the form.

    Thank you!

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    Answered by zenhome1123 on March 21, 2012 at 10:22 AM


    I think I need to clarify in more detail.  We need all of the text ( description text as well) printed on the pdf form.  We use this form as a reference and need to be able to send it back to a client if needed.  So when we send this form back to our clients they need to be able to see all of the rules and policies listed so they can clearly see what they have agreed to.

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    JotForm Support

    Answered by Mike_T on March 21, 2012 at 05:13 PM

    In this case, you will have to enable Show Headers and Texts option through Submissions Properties for your "Service Agreement New York - 2012" form. Then, you will be able to download PDFs with the text information included.

    It is also possible to put the Print Form button to your form, and provide your customers with the downloadable PDF submission link.

    Please give it a try, and let us know if you need any further assistance.

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    Answered by jeanettebmz on March 21, 2012 at 05:35 PM


    On submssions view you can select "Show headers and text"  in order to make them visible on your email notifications


    Also, you can customize your template

    As shown below


    Should you have more questions, let us know


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    Answered by fxr on March 21, 2012 at 06:38 PM


    If you have replied to this thread by email, we are unfortunately unable to see it. 

    If it is important, please post your response to thread directly




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    Answered by zenhome1123 on March 22, 2012 at 12:34 AM


    Thank you for your help.  This was very helpful and I was able to fix the issue.