- zenhome1123Asked on March 20, 2012 at 05:21 PM
To Whom It May Concern:
We cannot find a professional way to print forms that have been completed. Several clients are asking for copies of their form they have completed and currently the pdf format of a form only shows the answers whereas we need a form to show the questions and answers as well.
- fxrAnswered on March 20, 2012 at 05:33 PM
When you obtain a PDF of a form submission, it should show both questions & answers on it.
Which form is this happening on and by what method are you trying to obtain the PDF?
- zenhome1123Answered on March 20, 2012 at 07:51 PM
It showing on the form called Service Agreement New York - 2012.
- pinoytechAnswered on March 20, 2012 at 08:12 PM
I check your form titled "Service Agreement New York - 2012" and I was able to get a (PDF) copy of it with a question and answer of the form.
- zenhome1123Answered on March 21, 2012 at 10:22 AM
I think I need to clarify in more detail. We need all of the text ( description text as well) printed on the pdf form. We use this form as a reference and need to be able to send it back to a client if needed. So when we send this form back to our clients they need to be able to see all of the rules and policies listed so they can clearly see what they have agreed to.
- JotForm SupportMike_TAnswered on March 21, 2012 at 05:13 PM
In this case, you will have to enable Show Headers and Texts option through Submissions Properties for your "Service Agreement New York - 2012" form. Then, you will be able to download PDFs with the text information included.
Please give it a try, and let us know if you need any further assistance.
- jeanettebmzAnswered on March 21, 2012 at 05:35 PM
On submssions view you can select "Show headers and text" in order to make them visible on your email notifications
Also, you can customize your template
As shown below
Should you have more questions, let us know
- fxrAnswered on March 21, 2012 at 06:38 PM
If you have replied to this thread by email, we are unfortunately unable to see it.
If it is important, please post your response to thread directly
- zenhome1123Answered on March 22, 2012 at 12:34 AM
Thank you for your help. This was very helpful and I was able to fix the issue.