What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form views counter has increased very quickly?

    Asked by hgruhot on June 13, 2016 at 06:19 PM

    Please explain to me how I have 902 form views but my website was just published a few days ago. Are these forms being used somewhere else?!!

    Page URL:
    www.xfactorathletics.com\registration

    form views views
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 13, 2016 at 08:00 PM

    I have reset the counter and it shows 824 now, I have checked your forms and some of them have more than 100 views, for example, the form with ID 61576595511159 has 293 views for this month

    I would suggest you to check your forms in our Form Analytics tool in order to get the amount of views you have received this month: https://www.jotform.com/form-analytics/ 

    Do note that each time you open a form it increases the views counter, does not matter the embed method you're using nor if you're previewing your form. 

    What you can do to avoid this limit will be enabling the footer option, this will lift the views limit and you will not be afraid to reach any limit, to do it you only need to go to this link https://www.jotform.com/myaccount/settings which will redirect you to your account settings, then mark on the option to show the JotForm footer and then the limit will be removed from your account: 

    Hope this helps. 

     

     

  • Profile Image

    Answered by hgruhot on June 14, 2016 at 02:45 PM
    I already have this box checked so why is it telling me I am close to
    running out of views.
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on June 14, 2016 at 05:01 PM

    Our apologies. We have the Jotform Footer before that would allow you to remove the form views limit, but seems like this has been replaced by the Jotform Branding. It looks like a glitch. I'll be submitting this to our developers for them to check further. For the meantime, I've reset your form views and double it.