What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Ошибка в просмотре прикрепленных файлов. - Error in viewing attachments.

    Asked by Elena_snail on June 14, 2016 at 02:11 AM

    При попытке посмотреть прикрепленный файл выходить ошибка 404. 

    Screenshot
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    JotForm Developer

    Answered by kutlu on June 14, 2016 at 02:51 AM

    Hello Elena,

    Could you please try to access the attachment again?
    If you still encounter issues, feel free to message us.

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    JotForm Support

    Answered by beril on June 14, 2016 at 03:18 AM

    It seems your account was downgraded due to reach your form view limit. As a free user, you have 1000 Form view limit per month. When you embed your form to your website and viewed by somebody, the counter will increase each time when your form is loaded. Once you reach the monthly limit, you don't receive more submissions until next month. You can upgrade your account from our pricing page or you can add JotForm logo as a footer as you see below:

    Please check the guide below for more information about form view limit:

    https://www.jotform.com/blog/191-Announcing-Pricing-Modification-Form-View-Limits

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.