Ошибка в просмотре прикрепленных файлов. - Error in viewing attachments.

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    Asked on June 14, 2016 at 02:11 AM

    При попытке посмотреть прикрепленный файл выходить ошибка 404. 

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    Answered on June 14, 2016 at 02:51 AM

    Hello Elena,

    Could you please try to access the attachment again?
    If you still encounter issues, feel free to message us.

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    Answered on June 14, 2016 at 03:18 AM

    It seems your account was downgraded due to reach your form view limit. As a free user, you have 1000 Form view limit per month. When you embed your form to your website and viewed by somebody, the counter will increase each time when your form is loaded. Once you reach the monthly limit, you don't receive more submissions until next month. You can upgrade your account from our pricing page or you can add JotForm logo as a footer as you see below:

    Please check the guide below for more information about form view limit:


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.