Replies limit

  • Profile Image
    Asked on June 14, 2016 at 01:29 PM


    Good afternoon!




    We now know that the free account of JotForm forms have a response Limete in my account I know my limit is 135 responses forms, entered the day 06/08/2016 to 10/06/2016 day we had a return of about 25 answers counting all forms as the replies report that we have in you system, but the contactor answer says has been used 40 responses , just like to understand this count , it is correct it and also how it is discounted that count my limit, ask this because I want to know how it works in free because I have interest to purchase a paid account .




    I am awaiting for your return , thank you.



    P.S .: If you do not understand my questions right , please let me know , because I am Brazilian and I am not very good at English.

  • Profile Image
    Answered on June 14, 2016 at 03:04 PM

    Submission counter is reset on first day of each month. Submissions for this month are counted from 1st June, 2016. From the beginning of this month you received 42 submissions. You can receive 93 more submissions this month. At first day of next month submission counter will be reset to 0. 

    Hope this will help. Let us know if you need further assistance.