What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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     Am I able to change the user name of my account?

    Asked by michaellunaeda on June 14, 2016 at 06:59 PM
     Am I able to change the user name to a current staff member?
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    JotForm Support

    Answered by Kevin_G on June 14, 2016 at 07:01 PM

    Yes, it is possible to change the username, but this is something that only support can do, we will need to get the new username you would like to use, it should be an available username and a good way to check if the username is available is checking it in our sign up page, enter the username and you will get a message if it is either available or not: 

    https://www.jotform.com/signup

    Provide us with the new username you want to use and we will be glad to check it on our end.