Getting email duplicates of forms from website

  • ABHome
    Asked on June 15, 2016 at 4:35 PM

    We are getting correct one from customer and then duplicate from noreply@jotform. com which is doubling the inbound email that is coming off of this form.

    thanks michael & Christen

     

  • Mike
    Replied on June 15, 2016 at 7:22 PM

    Thank you for contacting us.

    There are multiple email notifications configured on your contact form. 

    Getting email duplicates of forms from website Image 1 Screenshot 30

    If you think that some email notification is being duplicated, please re-name the Email Subjects of your email notifications for identification purpose.

    Getting email duplicates of forms from website Image 2 Screenshot 41

    Then, let us know if you receive the duplicates of some email notifications.