What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I insert an external link image in the form?

    Asked by stuart3sheep on June 16, 2016 at 05:34 AM

    Hi 

    Currently, trialing Jotforms for a project and there are going to be a number of forms that all have the same logo and other assets.

    What I am trying to figure is how to set up the forms so I can keep assets co-ordinated across the forms e.g. if the logo changes, all the forms are updated with the new Logo.

    I have created a theme, which seems to work but it doesn't seem to be keeping the assets co-ordinated.

    Is this possible? Or is it once a form is created, each element must be manually maintained for each form?

    I have searched the forums and help files but haven't been able to find something that answers this.

     

    Thanks

     

    Stuart

    Insert External Link Image Form Same All Forms
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 16, 2016 at 07:04 AM

    Hello Stuart,

    Please be noted that each form is a separate entity and each form fields needs to be maintained separately. Since it is a html form, it is not possible to include any other file but with a little workaround it is possible to achieve your requirement. Here are the steps you should follow:

    #1. Create a new form which should only have header items like logo and other items which you want to display in top. 

    #2. Grab the form's direct URL.

    #3. The form which you have created in step #1 can be used in all other form which you have created by adding "Iframe Embed" widget in other forms. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by stuart3sheep on June 16, 2016 at 07:10 AM

    Hi Ashwin

    Thanks for your detailed and helpful reply, which does answer a lot of my query.

    iframes are bit problematic for this project, although not necessary excluded.


    One thing I was wondering, though. Is it possible to include an external HTML link to say an image which is externally maintained, so that if that is updated the forms are automatically updated as well?

    Or is it a case with Jot Forms that when you load an image via a link it becomes stored on the server and is unique to that form?

    Thanks

     

    Stuart

  • Profile Image
    JotForm Support

    Answered by John_Benson on June 16, 2016 at 08:55 AM

    It is possible as long as the file path, the filename and the file format of the image are the same for example: 

    filepath = www.mycompany.com/image-logo.jpg
    filename = image-logo
    format = .jpg

     

    Your image is not stored on our server if its an external link source. Every time the form refreshes the image will be pulled from the external source link and not from our server.

    Hope this helps. Let us know if you need further help. Thanks!

  • Profile Image

    Answered by stuart3sheep on June 17, 2016 at 07:27 AM

    Hi John 

    Yep, that answers my question.

    Thank you very much!

     

    Stuart

  • Profile Image

    Answered by Carina on June 17, 2016 at 09:34 AM

    On behalf of my colleagues you are most welcome.

    If you need further assistance please let us know.