What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we increase the size of photos that can be uploaded?

    Asked by lexileinenkugel on June 16, 2016 at 04:11 PM

    The max photo size is only 1024kb, is there any way around that? We need our clients to be submitting high res photography.

    size photo size max
  • Profile Image

    Answered by Ben on June 16, 2016 at 05:36 PM

    You can change the limit that you want to allow for uploads up to 5GB file per file upload field.

    To do that you would need to increase the default size limitation, and you can do it as per a guide here: Changing the Upload Size Limit

    Do check it out and let us know if you have any questions along the way.