Why is e-mail validation and required e-mail field not working in my embedded form?

  • Profile Image
    ingkarin
    Asked on March 21, 2012 at 01:00 PM

    The e-mail validation and required field features seem to work in 'preview' mode, but the embedded forms don't work when published to my website. 

    As such, bank forms and/or ones with incorrectly formatted e-mails have been submitted.  Not only are they a nuisance to filter through, but they're counting toward my montlhly form submission limit!

    Am I missing something?

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    jonathan
    Answered on March 21, 2012 at 01:14 PM

    Hi ingkarin,

    May I request for the URL of the web site where this form is published? This way we can check further.

    Thanks. 

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    gori-mathew
    Answered on March 21, 2012 at 01:20 PM

    Hello;

    I have some very important links on previously answered questions,

    http://www.jotform.com/answers/37634-Jot-Form-required-fields-not-working

    http://www.jotform.com/answers/34024-How-do-i-create-email-validation

    http://www.jotform.com/answers/42438-Validation-Function-Not-Working

    Hope these links will be helpful to you and kindly feel free to share with us of any quesdtion.

    Thanks.

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    Goldo
    Answered on March 21, 2012 at 01:27 PM

    Email validation only checks correct email formats and its working, but, if you mean validating fake emails or unregistered emails then it is not possible for the meantime.

    As an alternative, please go to Quick Tools > E-mail> and right click properties > and choose 'Confirmation' as yes.

    In this way, they will need to re-enter the email address. If the email address does not match they will not be able to press submit.


    See a working form here:

    http://www.jotform.me/form/20805523279454

     

  • Profile Image
    ingkarin
    Answered on March 22, 2012 at 11:53 AM

    Thanks everyone for your quick responses.

    gori-mathew - as suggested in the links you'd sent, iFrame did the trick.  Thanks for the tip!

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    pinoytech
    Answered on March 22, 2012 at 12:18 PM

    In behalf of my colleague's, thank you for using JotForm and glad to know that your form is working properly now.