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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is e-mail validation and required e-mail field not working in my embedded form?

    Asked by ingkarin on March 21, 2012 at 01:00 PM

    The e-mail validation and required field features seem to work in 'preview' mode, but the embedded forms don't work when published to my website. 

    As such, bank forms and/or ones with incorrectly formatted e-mails have been submitted.  Not only are they a nuisance to filter through, but they're counting toward my montlhly form submission limit!

    Am I missing something?

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    JotForm Support

    Answered by jonathan on March 21, 2012 at 01:14 PM

    Hi ingkarin,

    May I request for the URL of the web site where this form is published? This way we can check further.


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    Answered by gori-mathew on March 21, 2012 at 01:20 PM


    I have some very important links on previously answered questions,




    Hope these links will be helpful to you and kindly feel free to share with us of any quesdtion.


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    JotForm Support

    Answered by Goldo on March 21, 2012 at 01:27 PM

    Email validation only checks correct email formats and its working, but, if you mean validating fake emails or unregistered emails then it is not possible for the meantime.

    As an alternative, please go to Quick Tools > E-mail> and right click properties > and choose 'Confirmation' as yes.

    In this way, they will need to re-enter the email address. If the email address does not match they will not be able to press submit.

    See a working form here:



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    Answered by ingkarin on March 22, 2012 at 11:53 AM

    Thanks everyone for your quick responses.

    gori-mathew - as suggested in the links you'd sent, iFrame did the trick.  Thanks for the tip!

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    Answered by pinoytech on March 22, 2012 at 12:18 PM

    In behalf of my colleague's, thank you for using JotForm and glad to know that your form is working properly now.