What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Draw on Image widget not submittion image on encrypted form

    Asked by kndavis2 on June 16, 2016 at 05:19 PM
    Ah, it's stopped working :/ No longer shows the image on submission. I'm
    not sure what changed. I tried re-entering the link you sent and it still
    doesn't work.
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on June 16, 2016 at 05:21 PM

    Unfortunately, I am not sure about the reason behind this issue. When I clone your form, it does submit the image on my side.

    Could you please clone the form, and test the cloned version to see if that makes any difference on your end?

    Thank you.