Unable to access responses to forms

  • harrisre
    Asked on June 17, 2016 at 2:08 AM

    Hi,

     

    We seem to be unable to view responses to our forms via the my forms page. Just continues to load with no pop up and advises that it is temporarily unavailable in the statistics menu.

     

    Could this be looked into?

     

    Thanks, 

    Jotform Thread 862971 Screenshot
    Page URL: https://form.jotform.co/22631383168858
  • Elton Support Team Lead
    Replied on June 17, 2016 at 2:32 AM

    Thanks for reporting and apologies for the inconveniences caused.

    We are aware of this issue and our technical team is now looking into this.

    We'll let you know here once this is resolved.

  • Elton Support Team Lead
    Replied on June 17, 2016 at 2:45 AM

    There was a temporary issue. This should be fixed now.

    Regards!