What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access responses to forms

    Asked by harrisre on June 17, 2016 at 02:08 AM

    Hi,

     

    We seem to be unable to view responses to our forms via the my forms page. Just continues to load with no pop up and advises that it is temporarily unavailable in the statistics menu.

     

    Could this be looked into?

     

    Thanks, 

    Page URL:
    https://form.jotform.co/22631383168858

    Screenshot
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    JotForm Support

    Answered by EltonCris on June 17, 2016 at 02:32 AM

    Thanks for reporting and apologies for the inconveniences caused.

    We are aware of this issue and our technical team is now looking into this.

    We'll let you know here once this is resolved.

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    JotForm Support

    Answered by EltonCris on June 17, 2016 at 02:45 AM

    There was a temporary issue. This should be fixed now.

    Regards!