What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with publishing forms

    Asked by rehabpresents on June 17, 2016 at 05:12 PM

    I'm can't seem to get any of my form links. Nothing happens when I click publish.

    Ive also had someone say they couldn't fill in the volunteers form.

    is there a bug in the system or something?

    The account is rehabpresents@gmail.com

    thanks, Makeila


  • Profile Image

    Answered by Ben on June 17, 2016 at 05:46 PM

    Hi Makeila,

    To have all of the options work properly in your account and form builder, you should open it on desktop devices - not over mobile devices (we do not support nor advise the same).

    You would however be able to fill out and submit the form over the mobile device when opened directly or on your own website.

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    Answered by rehabpresents on June 18, 2016 at 08:56 AM

    The issue is the same on the desktop version, where I tried it first. I just happen to be emailing from a mobile.


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    JotForm Support

    Answered by Chriistian on June 18, 2016 at 09:21 AM


    If you want to get the link to your form, you can go to Form Builder and click on Preview. Please see below.



    Regarding the issue about filling up your form, I just tested your form http://www.jotformeu.com/form/60847548774370 (is this the correct form?) and I was able to submit successfully. Rest assured that it is working properly.