What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does it cost me to use the payment feature?

    Asked by asenio on June 17, 2016 at 06:35 PM

    If I add a PayPal link to my form, do I get charged an additional fee to do this, apart from the one I already pay to PayPal?

    Page URL:
    https://form.jotform.com/61163835406151

    use additional fee fee additional
  • Profile Image
    JotForm Support

    Answered by Boris on June 17, 2016 at 08:36 PM

    We do not charge any additional fees for using our payment fields. You will only be paying the fees from that payment processor, which means if using PayPal, you will only be paying for PayPal's fees.

    However, please also be noted that JotForm subscription plans all have a different number of payments that can be received within a month. For a free account, you can only receive up to 10 payment submissions per month.

    On paid plans, number of payment submissions matches the number of available submissions, which means that our Bronze plan can already receive up to 1000 payment submissions per month. You can see more details on our pricing page:

    https://www.jotform.com/pricing

    If you need any further clarifications, please let us know.