What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    20 submissions per month??

    Asked by Kate Andres on March 21, 2012 at 09:40 PM

    I recently used jotform and read the http://www.jotform.com/pricing page to mean you get 100 submissions per month in the Basic plan.  But I just rec'd an email saying I only get 20 and I need to upgrade.  What gives?  



    Kate Andres

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    JotForm Support

    Answered by mliz on March 21, 2012 at 11:15 PM

    You have created the form under a guest account you need to register an account to get the 100 submission limit in a month. Once you go to JotForm page you should see  something like this on the left side when you go to My Forms page:


    Click the orange Create a Free Account button and go through the process of creating your account. 

    You can also find the long orange button just below the login/password fields:

    Note: Make sure to use the email address that you have used in your form so that the form you have created will be merged to your new free account.

    Hope this helps.