What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I not receiving emails from jotform this week when it worked fine last week?

    Asked by DCPLD on June 20, 2016 at 02:46 PM
    Page URL:
    deltalibraries.org

    Emails JotForm Week receiving
  • Profile Image
    JotForm Support

    Answered by Kiran on June 20, 2016 at 04:07 PM

    I have checked the email history log of your account and see that there were few email notifications were failed. However, it looks like it is not happening now. I have tried submitting one of your JotForm and see that the email notification was sent fine. 

    We request you to go through the guide below that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.