Why am I not receiving emails from jotform this week when it worked fine last week?

  • DCPLD
    Asked on June 20, 2016 at 2:46 PM
  • Kiran Support Team Lead
    Replied on June 20, 2016 at 4:07 PM

    I have checked the email history log of your account and see that there were few email notifications were failed. However, it looks like it is not happening now. I have tried submitting one of your JotForm and see that the email notification was sent fine. 

    Why am I not receiving emails from jotform this week when it worked fine last week? Image 1 Screenshot 20

    We request you to go through the guide below that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.