Jotform embedded in Muse doesn't display in Mozilla Firefox v47.0

  • AMDLLCINFO
    Asked on June 20, 2016 at 3:19 PM

    It displays fine in Microsoft Edge and Chrome. Have searched but don't find a reference. I have embedding it in an iFrame but no joy.

     

    Any suggestions or experience that will help me remedy this issues will  be appreciated.

     

    Page URL: http://www.amdllc.info/borrower-insurance-request.html
  • jonathan
    Replied on June 20, 2016 at 4:41 PM

    I checked the embedded form https://www.jotform.us/form/61025498775162 in your website using Firefox browser ver. 47.0 , but I can view and use the embedded form just fine.

    Jotform embedded in Muse doesnt display in Mozilla Firefox v47 Screenshot 20

     

    Perhaps you just need to refresh/reset your Firefox browser. Please refresh the browser and then retry again. If you have means to test on Firefox browser on another device/computer, please try it as well.

    Let us know if issue still persist.

  • AMDLLCINFO
    Replied on June 20, 2016 at 6:47 PM

    Thanks, Jonathan. I had already refresh/reset my browser, but since it was working for you, I kept looking, and discovered the problem. My Bluhell Firewall pop-up killer was active and didn't like the Jotform on the webpage, but when I turned off the pop-up blocker the Jotform appeared just fine. Sorry I had to bother you. That's one more for the Learned Something file. Thanks!

  • jonathan
    Replied on June 20, 2016 at 8:17 PM

    Thank you for taking the time updating us on the status. We're glad to know all is good now.

    Contact us again anytime should you require further assistance on JotForm.

    Cheers