What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform embedded in Muse doesn't display in Mozilla Firefox v47.0

    Asked by AMDLLCINFO on June 20, 2016 at 03:19 PM

    It displays fine in Microsoft Edge and Chrome. Have searched but don't find a reference. I have embedding it in an iFrame but no joy.


    Any suggestions or experience that will help me remedy this issues will  be appreciated.


    Page URL:

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    JotForm Support

    Answered by jonathan on June 20, 2016 at 04:41 PM

    I checked the embedded form https://www.jotform.us/form/61025498775162 in your website using Firefox browser ver. 47.0 , but I can view and use the embedded form just fine.


    Perhaps you just need to refresh/reset your Firefox browser. Please refresh the browser and then retry again. If you have means to test on Firefox browser on another device/computer, please try it as well.

    Let us know if issue still persist.

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    Answered by AMDLLCINFO on June 20, 2016 at 06:47 PM

    Thanks, Jonathan. I had already refresh/reset my browser, but since it was working for you, I kept looking, and discovered the problem. My Bluhell Firewall pop-up killer was active and didn't like the Jotform on the webpage, but when I turned off the pop-up blocker the Jotform appeared just fine. Sorry I had to bother you. That's one more for the Learned Something file. Thanks!

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    JotForm Support

    Answered by jonathan on June 20, 2016 at 08:17 PM

    Thank you for taking the time updating us on the status. We're glad to know all is good now.

    Contact us again anytime should you require further assistance on JotForm.