What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form views counts every load as a form view.

    Asked by kellylam on June 20, 2016 at 09:20 PM

    The form views counts every load as a form view. If you're updating a webpage making changes, you will use at least three form views. This is along the lines of impression fraud since you're the originator and the more form views makes you upgrade the account or it'll be shut down.



    This is a re-post of a comment on Announcing Pricing Modification: Form View Limits

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    JotForm Support

    Answered by Kiran on June 20, 2016 at 10:11 PM

    As far as I know, the editing and previews are not counted as the form views. However, when the form is loaded normally, it is counted as a form view. Please understand that the form view limits are introduced to standardize the fair data usage from all the users. If you see that the form view counts are being increased by previewing the form while building the form, please let us know.

    Please refer to the FAQs below regarding the form view limits that might help you with more information.

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    If you have any other questions, please let us know. We will be happy to help.

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    Answered by DigitalView on February 27, 2017 at 05:30 PM

    So it is a mistake to have the form appear on the page - it just uses up the form views? Better to have a link to the form on another page so only people who intend to enquire will see it.

    So we had a lot of visitors but not a lot of enquiries, my mistake was to make the form visible to make it easy for people to enquire - which didn't seem to really work, it just caused us to max out the form views and lose enquiries.

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    JotForm Support

    Answered by Kiran on February 27, 2017 at 08:46 PM

    @DigitalView,

    Your question shall be addressed shortly on the other thread that you have opened.

    https://www.jotform.com/answers/1077410-

    Thank you!