What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Оплатил пакет за 5$, но форма не работает.

    Asked by alex21 on June 20, 2016 at 11:49 PM
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    JotForm Support

    Answered by liyam on June 21, 2016 at 12:36 AM

    Hello alex21,

    Your overlimit is due to your form views. The package for subscription storage does not include an increase of the form view limits. Storage subscription has 1000 form view limits, and you have incurred 2237 form views which resulted to your temporary suspension.

    You can remove the Form View limits on your forms by setting the JotForm footer logo on your forms. You can do this in our account settings page https://www.jotform.com/myaccount/settings

    If you have questions, please do let us know.