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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My payment method isn't showing up on Form?

    Asked by mamascoldbrew on June 21, 2016 at 02:20 AM

    Hello! I am trying to add a payment option for my form and I keep getting a warning saying there is one already set up.  I've gone through the form multiple times and tried to fill it out but I cannot find this anywhere.  I've attached a screenshot with the warning.  Can you please instruct me further to where I should be able to see this option? 

     

    Thanks! 

    Page URL:
    https://form.jotform.com/61661466238157

    Screenshot
    payment method method showing up find fill payment option thanks
  • Profile Image
    JotForm Developer

    Answered by kutlu on June 21, 2016 at 03:17 AM

    Hello,

    I have checked your form. You have already have a payment option "Purchase Order". The purpose of this option is to get orders without any payment integration. In order to accept payments through a vendor like paypal, you have to remove the "Purchase Order" and add the vendor as you like. And then configure your products just like you did for "Purchase Order". Please note that there can be only one payment tool on a form.

    Hope this helps

    Best Regards