What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving notification email.

    Asked by HZoltan on June 21, 2016 at 04:38 AM

    I signed up. I tried registering, but does not send visszajlezést for the client, neither for me. 





  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 21, 2016 at 07:37 AM

    Hello HZoltan,

    I'm sorry for the trouble caused to you.

    I did check your form's notification email alert and it seems that "Recipient Email" is missing. That is the reason why the notification email are not being sent. Please check the screenshot below:


    I have fixed this issue in your form and added your email address "horvath.zoltan@glosz.hu" as the "Recipient Email". I would suggest you to please test your form again and see if you receive submission emails to horvath.zoltan@glosz.hu email address.

    If you want to send submission emails to different email address, you may like to take a look at the following guide on how to change the "Recipient Email":  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    If you want to send submission emails to the person who submitted form, you will have to add form autoresponder in form:  https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!