Not receiving notification email.

  • HZoltan
    Asked on June 21, 2016 at 4:38 AM

    I signed up. I tried registering, but does not send visszajlezést for the client, neither for me. 

     

    https://form.jotformeu.com/61721612639354

     

     

  • Ashwin JotForm Support
    Replied on June 21, 2016 at 7:37 AM

    Hello HZoltan,

    I'm sorry for the trouble caused to you.

    I did check your form's notification email alert and it seems that "Recipient Email" is missing. That is the reason why the notification email are not being sent. Please check the screenshot below:

    Not receiving notification email Screenshot 20

     

    I have fixed this issue in your form and added your email address "horvath.zoltan@glosz.hu" as the "Recipient Email". I would suggest you to please test your form again and see if you receive submission emails to horvath.zoltan@glosz.hu email address.

    If you want to send submission emails to different email address, you may like to take a look at the following guide on how to change the "Recipient Email":  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    If you want to send submission emails to the person who submitted form, you will have to add form autoresponder in form:  https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!