JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean you want to reset your password and not receiving email instructions? It may be because your email firstname.lastname@example.org was in our bounce list.
I now removed your email from our bounce list. Please try the forgot password again and you should now receive the email instructions.