Encrypted form: Matrix field is not decrypted properly

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    tascperformance
    Asked on June 21, 2016 at 10:58 AM

    Hi there, I am having issues with my form matrix fields not decrypting. all other fields are decrypting fine, except the matrix fields. See screen shot below. I saw a thread where someone was having a similar problem, but there was no thread on how the issue was resolved: https://www.jotform.com/answers/838105-Form-Encryption-Matrix-field-not-decrypting-completely Please advise! 

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    victor
    Answered on June 21, 2016 at 12:19 PM

    I have just tested your form and was able to confirm what you are indicating. The Matrix field is not decrypting the information properly.

     

    I have raised it to our development team. As soon as we have any update we will immediately inform you.

     

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    tascperformance
    Answered on June 21, 2016 at 12:20 PM

    Thanks! I look forward to your response!

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    tascperformance
    Answered on June 29, 2016 at 11:45 AM
    Hi there! Just wanted to check the status of this issue? Please let me
    know.
    Thanks! Anna
    *-tasc Performance team*
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    victor
    Answered on June 29, 2016 at 12:43 PM

    Unfortunately, there is currently no new information we can tell you. I will send an email to our team so they can give us an update.

    Thank you for your patience.

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    NeilVicente
    Answered on July 02, 2016 at 04:12 AM

    Hi Anna,

    This bug is now fixed. 

    Cheers!