What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal says you don't have to have a Paypal account to make a payment

    Asked by AGSBtrips on June 21, 2016 at 11:16 AM

    I am interested in using paypal, we have a business account however, paypal says you dont have to have a paypal account to make a payment and each time we have gone in to requesting payment through jotform it directs the payee to creating a paypal account. Am i doing it correctly. Can you give me some advice.

    This is a re-post of a comment on Which Payment Processor is Right for Your Business?

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    JotForm Support

    Answered by EltonCris on June 21, 2016 at 12:20 PM

    Yes, both personal account and business PayPal account will work.

    For personal Paypal account, use the Paypal (standard) payment tool in the form builder.

    Using this payment tool, your form will redirect to Paypal's checkout page once it is submitted.

    The user will have to login to their Paypal account to complete the payment or they can checkout as guest within the Paypal checkout's page.

    If you have further questions, let us know here.