What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to edit submissions

    Asked by uvisandals on March 22, 2012 at 09:30 AM

    Hi there – I'm unable to edit my submissions because the form is hosted on jotformpro.com, and my account is accessed from jotform.com. It's giving me an error when I try to edit a submission. See attached screenshot.

    Screenshot
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    JotForm Support

    Answered by mliz on March 22, 2012 at 09:58 AM

    Please use jotformpro.com when you login to your JotForm account, the form can only work on the domain which is assigned to it upon creation.  From there you should be able to edit the form submissions.

    Let us know if this works, Thanks!