How can I make one of my payment fields required

  • Profile Image
    Asked on March 22, 2012 at 10:00 AM

    At the bottom of my form on the payment asks for 2 different payments. I currently have them as options that come up pre-selected, but I'm running into problems where we really need it to only be the second choice (Administrative Fee) is optional. 

    I have searched and found no way to do this, can someone reccomend a solution?


  • Profile Image
    Answered on March 22, 2012 at 11:04 AM

    You can use javascript to disable the checkbox control, I assume you are also looking to update the value that Total feild 'defaults' to?


    You would have to do this by manually manipulating the HTML which would involve embedding the forms full source code onto your webpage. 

    You would need to add a disabled attribute to the input field (for the checkbox).

    I think you could just manually edit the relevant HTML for the Total to show 50 (or whatever) as its default value; the JotForm javascript will take over if other products are selected and when that value gets passed to Paypal for payment. 


    But the only way to get the control you are looking for is to embed the full forms source code. 



  • Profile Image
    Answered on March 22, 2012 at 03:15 PM
    Changing that field to a required field is going to complicate things a
    good deal. It can be done, just a matter of time. It also will complicate
    updates in the future. This goes back to the beginning when I said I can do
    it and the more we are able to work within the restraints of the software,
    it will be pretty simple. The situation Cassandra had over the weekend was
    created by not being 100% familiar with the process. I doubt any applicant
    would take it on their own to fill out the application 2x, I do believe
    that applicant did so because she was told she had to submit both. Had
    their communication been to explain that it will be invoiced along with
    security deposit, I don't think that issue would of come up and now that
    everyone's familiar with the process, I do believe it can work as is. Let
    me know if you want to leave as is (for now) or if you want me to work on
    changing one (to start with).
  • Profile Image
    Answered on March 22, 2012 at 04:14 PM


    I assume that response is a correspondence with one of your clients?

    We will wait for word back from you.

    If you do end up needing any help from us, let us know.