What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    captcha image is not displaying

    Asked by manender on March 22, 2012 at 10:57 AM

    Hi,

    we have creating form in formbuilder and use captcha image to validate the form. On our local server captcha image is displaying when publish the form but on the online server when we are creating the form using captcha and  publish ed the form the captcha image is not dispalying and getting the message.

    Please help me what is the reason for that. the path of the image is correct. Any other things i have to changed in the source code to publish the image.

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    Answered by moonzkie on March 22, 2012 at 11:05 AM

    Hi, 

    I have checked all of your forms and it appears that only one of those forms has a captcha on it and it is displaying fine on my end.

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    Answered by manender on March 22, 2012 at 11:11 AM

    We have purchased the licence version of Jotform app and running on our server and creating the form from our server. On local server captcha image is displaying but when i am creating form on online server it is not displaying the captcha image.

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    Answered by moonzkie on March 22, 2012 at 11:25 AM

    Can you please post a link of the form so that we can check? Thank you.

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    Answered by manender on March 22, 2012 at 12:18 PM

    I can not give you the form builder url but i am giving you the form url

    http://63.246.3.141/SystematicRev/jotform/20811549168

    the captcha image is  not displaying on this url but it is working on local server.

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    Answered by manender on March 22, 2012 at 01:47 PM

    Did you get the form url.....

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    Answered by fxr on March 22, 2012 at 04:41 PM

    @manender, 

    You really need to take these JotForm Engine related issues up with our development team by sending an email to contact@interlogy.com 

     

    The JotForm Support team arent really trained to help with issues related to self hosted JotForm installations.