What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is Jotform Lagging?

    Asked by yan_h21 on June 21, 2016 at 08:15 PM

    It takes 30 minutes to finish one form. Everything takes time to load. How can I make it faster when making a form?

    Page URL:

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    JotForm Support

    Answered by liyam on June 21, 2016 at 09:41 PM

    Hello yan_h21,

    Often, if your forms have become quite long, you will notice that it starts taking time to load and even when saving forms. You can also check your internet connection as it may contribute to the lag.

    I tried loading your form on my view but did not find anything wrong or any lag. If there is anything specific to which you find delay, please do let us know. This way we can also identify if it may be due do something else.


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    JotForm Support

    Answered by liyam on April 17, 2017 at 11:33 PM

    Hello ACRAADMIN,

    Your comment did not reflect here. But each form may have different reasons for performing such behavior. I would recommend to please create a new thread and provide additional information such as the link to the form and the issues you are having. This way, we will be able to observe what's going on and be able to address the matter.

    We'll look forward to the posting of your question.




    Answered by ACRAADMIN


    yep i tried it myself and it is not pulling up. I am having the same issue as well. How can that be resolve?