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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to submit form

    Asked by stage5trading on June 22, 2016 at 08:33 AM

    Our customers are filling out this form: http://form.jotform.com/52034100974951

     

    When they go to submit it, it gives an error after the browser timing out. The error is:

     

    This site can’t be reached

    submit.jotformpro.com took too long to respond.

    Try:

    Reloading the page Checking the connection Checking the proxy and the firewall

     

    ERR_CONNECTION_TIMED_OUT
    JotForm site proxy div
  • Profile Image
    JotForm Support

    Answered by beril on June 22, 2016 at 09:30 AM

    Thank you for reporting that. That's great to know and our apologies. The issue is related to the changes that we've made into our system. It should be fixed now. We would appreciate it if you could also test it on your side and let us know the result if the issue still persists.

  • Profile Image

    Answered by stage5trading on June 22, 2016 at 11:45 AM
    Works now.

    Morad Askar
    Head of Trader Development
    Stage 5 Trading Corp.
    55 W. Monroe Street, Suite 1190
    Chicago, IL 60603
    Tel: +1.312.578.0619
    Fax: +1.312.276.4221


    Trading Futures and Options on Futures involves substantial risk of loss and is not suitable for all investors. You should carefully consider whether trading is suitable for you in light of your circumstances, knowledge, and financial resources. You may lose all or more of your initial investment. Opinions, market data, and recommendations are subject to change at any time. Past performance is not indicative of future results.

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