What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm using jot form, but the maximum upload only says 1024kb which is not useful. Do I have to pay additional for customers to upload larger files?

    Asked by Jeff Krenner  on June 22, 2016 at 09:54 AM

    website is ponds-waterfalls.com

    maximum maximum upload useful additional
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    JotForm Support

    Answered by david on June 22, 2016 at 12:25 PM

    The maximum file upload size can indeed be increased, you do not need a subscription to do so.  Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types