What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Terms and Conditions Text not included on Email

    Asked by lordgoose on June 22, 2016 at 06:57 PM

    Still having trouble getting terms and conditions to display on the intake form when it is emailed to me. Thanks!

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    JotForm Support

    Answered by EltonCris on June 22, 2016 at 10:57 PM

    Text are not included on email notifications by default. You have to manually add them into your email notification if you want it included on email.

    To do that, just copy the text form your form and paste it on the email template.

    1. Click the Emails icon while on the form builder

    2. Edit one of your Form Notification and paste the text on the template.

    If you need further help, let us know.