Can't seem to cancel my account

  • Profile Image
    Kierra
    Asked on March 22, 2012 at 03:57 PM

    Hi. I'm trying to cancel my account. The client I created the forms for doesn't exist anymore and I would like to cancel this account. Every time I hit "cancel" and then put in my user name and password, it says "invalid username". And won't let me cancel.

    Can you help?

    Thanks so much.

  • Profile Image
    ItalyTech
    Answered on March 22, 2012 at 03:59 PM

    Hi, I can see the username preparenyforms associated with your email address.

    BTW as you requested I've cancelled your username.

    Thanks.

    Alessandro