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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Directory Listing Denied This Virtual Directory does not allow contents to be listed.

    Asked by deerockfl on March 22, 2012 at 04:41 PM

    I'm getting the error

    Directory Listing Denied

    This Virtual Directory does not allow contents to be listed.

    at the following webpage when using jotforms.


    Suggestions would be greatly appreciated.


    Page URL:

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    Answered by jeanettebmz on March 22, 2012 at 06:24 PM

    @ deerockfl

    The error message you see refers to the fact that you currently do not have a default document uploaded to your website.

    So the default document is the page that is loaded automatically when someone attempts to view your website.

    Normally when you access some URL, for example http://yoursite/folder this will try to find the default document in that folder which is configured in the server. Most common default pages are :


    I accessed the page with no problems in FF, I got the error in Chrome and IE

    Hope this hint solves out your issue


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    Answered by fxr on March 22, 2012 at 06:50 PM


    If you have replied to this by email, we are unfortunately unable to see it. 

    If it is important, could you please post your reply to the thread itself 




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    Answered by deerockfl on March 26, 2012 at 07:38 PM

    I still don't understand what I need to do to fix the issue.

    Why does this only occurs well I embed a jotform into my website.

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    JotForm Support

    Answered by liyam on March 27, 2012 at 01:13 AM

    When I checked your webpage, I noticed this iframe code:

    <iframe src="/Portals/0/" allowtransparency="true" name="10522424479" id="10522424479" style="width: 100%; border: medium none; height: 766px;" frameborder="0" scrolling="no"></iframe>

    Removing this part of your code will fix your issue  (if there is no need for this iframe in your page).

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    Answered by deerockfl on March 27, 2012 at 11:08 AM

    Thanks Liyam.

    Some how my iframe code got corrupted. I replaced the IFRAME code and everything is working great.

    Thank you so much. You guys give great support!