What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I connect my Paypal account successfully?

    Asked by MireilleP on June 23, 2016 at 04:59 AM

    Hi! When I put in all the details for my Paypal integration with the API etc, it can't verify it.

    I've been searching online for solutions and one link from Jotform that showed how to integrate and you had to make sure it was marked as selling Digital Goods in my paypal account is outdated as this option is no longer available in Paypal.


    Can you help me? What should I do?



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    JotForm Support

    Answered by beril on June 23, 2016 at 07:21 AM

    Thank you for contacting us. I am able to reproduce the same issue on the PayPal Pro payment wizard.

    The PayPal Pro wizard requires a PayPal Pro membership.  Please, make sure that Paypal PRO is enabled in your Paypal account. You need to contact Paypal to verify this. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.