JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your form and I can see that the notifications are configured correctly. The email recipients are not in the bounce list. The mail logs shows that the notifications are being sent
Please check your spam folders. You might also want to check if there are any email filter that blocks emails from JotForm. Lastly, you can contact your email provider and request for our mail servers and IP addresses to be whitelisted.
If the issue persist, please use email@example.com as the Sender Email.
Please check this related guide: How to setup email alerts to prevent email bouncing related Issues
Hope that helps. Thank you.