- boneyardpetsAsked on June 23, 2016 at 12:49 PM
- JotForm SupportJohn_BensonAnswered on June 23, 2016 at 02:51 PM
I checked your form and I can see that the notifications are configured correctly. The email recipients are not in the bounce list. The mail logs shows that the notifications are being sent
Please check your spam folders. You might also want to check if there are any email filter that blocks emails from JotForm. Lastly, you can contact your email provider and request for our mail servers and IP addresses to be whitelisted.
If the issue persist, please use firstname.lastname@example.org as the Sender Email.
Please check this related guide: How to setup email alerts to prevent email bouncing related Issues
Hope that helps. Thank you.