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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Mails don't get through, test mails work...

    Asked by a2034487 on November 07, 2010 at 05:26 PM

    Hi there,

    we've made a few forms recently, and while testing we notice that the automatic mails that we attach to each form are not getting to us. The test mails get through without any problem however. The data that is entered through the websites is registered like it should, but for one reason or another the emails don't show up...



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    JotForm Founder

    Answered by aytekin on November 08, 2010 at 09:45 AM

    It is happening because of the conditions. You must delete those conditions for emails to work. You have conditions for deleted fields. 

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    Answered by a2034487 on November 08, 2010 at 11:12 AM

    Great, thanks, I would never have found that one... works perfectly now