What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I attach a pdf in the autoresponder?

    Asked by Ellen on June 23, 2016 at 04:32 PM

    Can I attach a pdf in the autoresponder? Not a link to one but actually attach the file.

    This is a re-post of a comment on Setting Up an Autoresponder Email

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    JotForm Support

    Answered by Kiran on June 23, 2016 at 05:37 PM

    If you are referring to the PDF file with the submission data, it is possible by enabling the option "Attach PDF" from the Advanced section of Autoresponder.

    Hope this information helps! If you are referring to something different, please let us know. We will be happy to assist.

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    Answered by Ellen on June 24, 2016 at 12:45 PM
    Thanks. I'm looking to have an autoresponder that has a pdf attachment
    that I send. Not a pdf of their form but a pdf that I'm making. I want
    them to fill out the form before they can get the pdf. Make sense?
  • Profile Image
    JotForm Support

    Answered by Kiran on June 24, 2016 at 01:04 PM

    Unfortunately, it is not possible to send any attachments along with the email notifications or autoresponders. This is due to prevent abusive users from hogging up our server's bandwidth and resources. At the moment, it is only possible to send a link with the emails.



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    Answered by Emperum on September 20, 2016 at 03:56 PM

    Hi, curious if I can get rid of the "charge customer now" and "stripe customer ID" code from the form the client receives. I have allowed auto-responder to attach a PDF form for client's copy but would not prefer the client to have the option to process the charge or see any stripe code on their end. Is there a way to remove those two lines from the form? 

    Many thanks!

  • Profile Image
    JotForm Support

    Answered by Kiran on September 20, 2016 at 05:21 PM


    Your question has been moved to a separate thread and shall be addressed there shortly.


    Thank you!