- EllenAsked on June 23, 2016 at 04:32 PM
Can I attach a pdf in the autoresponder? Not a link to one but actually attach the file.
This is a re-post of a comment on Setting up an Autoresponder Email
- JotForm SupportKiranAnswered on June 23, 2016 at 05:37 PM
If you are referring to the PDF file with the submission data, it is possible by enabling the option "Attach PDF" from the Advanced section of Autoresponder.
Hope this information helps! If you are referring to something different, please let us know. We will be happy to assist.
- EllenAnswered on June 24, 2016 at 12:45 PMHi,
Thanks. I'm looking to have an autoresponder that has a pdf attachment
that I send. Not a pdf of their form but a pdf that I'm making. I want
them to fill out the form before they can get the pdf. Make sense?
- JotForm SupportKiranAnswered on June 24, 2016 at 01:04 PM
Unfortunately, it is not possible to send any attachments along with the email notifications or autoresponders. This is due to prevent abusive users from hogging up our server's bandwidth and resources. At the moment, it is only possible to send a link with the emails.
- EmperumAnswered on September 20, 2016 at 03:56 PM
Hi, curious if I can get rid of the "charge customer now" and "stripe customer ID" code from the form the client receives. I have allowed auto-responder to attach a PDF form for client's copy but would not prefer the client to have the option to process the charge or see any stripe code on their end. Is there a way to remove those two lines from the form?
- JotForm SupportKiranAnswered on September 20, 2016 at 05:21 PM
Your question has been moved to a separate thread and shall be addressed there shortly.