Why do my submisson email went into my gmail spam folder sometimes?

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    Asked on June 23, 2016 at 06:28 PM





    my submission email normally send to my gmail inbox successfully. Recently, there are many instances where the email was treated as gmail spam.


    Please help to resolve this.


    Stephanie Tang

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    Answered on June 23, 2016 at 06:50 PM

    White-list our domain names within your email service provider, to avoid notifications going to spam, as we use Amazon SES method for "noreply@jotform.com" sender:

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    Open a new thread if you need anything else, we will be glad to assist you.