Where did the hide empty fields in email go?

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    PSGM
    Asked on June 24, 2016 at 10:03 AM

    Since you switched over to the new style of editing the Hide empty fields in email is no longer available. Is it gone for good or was it moved?

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    Welvin
    Answered on June 24, 2016 at 11:35 AM

    Empty fields are now hidden in the notification/autoresponder emails. If you'd like to keep the empty fields, you need to do it by accessing the old wizard (https://www.jotform.com/?old). If you'd like to switch back to the new wizard, go access https://www.jotform.com/?test

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    PSGM
    Answered on June 24, 2016 at 11:45 AM

    That is false information. I did a test and all the fields were there including empty ones

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    Welvin
    Answered on June 24, 2016 at 12:43 PM

    Well, I have tested the notification/autoresponder before sending my reply and it worked even if I've modified the template. Maybe, you are using the old template. Please try re-creating your notification and autoresponder emails. See if that works.