How do I cancel my account

  • Michael Tappler
    Asked on June 24, 2016 at 12:02 PM

    How do I cancel my account and receive a refund?

  • KadeJM
    Replied on June 24, 2016 at 1:03 PM

    Do you mean you wish to cancel your subscription and get a refund for your most recent charge?

     

    I found you have a grandfathered premium yearly subscription with us for account "MichaelTappler" so I believe this is the one you want to cancel and reverse, correct? Please confirm.

  • MichaelTappler
    Replied on June 24, 2016 at 1:45 PM
    Yes that is correct.
    Sent from my iPhone
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  • David JotForm Support
    Replied on June 24, 2016 at 1:52 PM

    I have cancelled your subscription and refunded your most recent payment.  You should see a refund of $90.00 posted to your account in 5-7 business days. 

    If there is anything else we can assist you with, let us know and we will be happy to help.

  • MichaelTappler
    Replied on June 24, 2016 at 2:45 PM
    Thank you very much.
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