What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I just upgraded my account and after getting my receipt, I received an email saying again that my API access has been disabled for the rest of the day

    Asked by Garfield on June 24, 2016 at 01:56 PM
  • Profile Image

    Answered by KadeJM on June 24, 2016 at 02:22 PM

    So you mean you literally upgraded your jotform account not too long ago but have still receiving an email that your account api access has been disabled for the rest of the day?

    This happened because your api for your account went over the limit so this was the reason for you receiving an email notice about it even though you upgraded so I have reset it for you as a courtesy and thank you for subscribing to jotform.