- vargas523Asked on June 25, 2016 at 10:43 AM
I have tried to pay my bill and it shows in my bank statement. However, jotform canceled my subscription because it said I didn't pay.
- JotForm SupportWelvinAnswered on June 25, 2016 at 11:01 AM
It's the old subscription that has been canceled by our system. You have a new payment and I have just re-applied that on your account. You are all set now.