- castcentersAsked on June 27, 2016 at 11:17 AMI have run into another issue however. on mobile the drop down menu does not internally scroll this you cannot access all the options for selection. Is the anyway to make this happen? Should i use a different drop down menu?
Thanks in advance.
Brand Specialist / Designer (Web, Print, Apparel)/Photographer
*Please Excuse Typos, this was sent from my phone*
- JotForm UI DeveloperberilAnswered on June 27, 2016 at 11:29 AM
I've tested your form on my phone, I am able to reproduce the same issue that you’re having. Could you try to re-embed your form as you see below?
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61776736233159" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="yes"> </iframe>
If this does not resolve the issue, please let us know and we will be glad to take another look.
- castcentersAnswered on June 27, 2016 at 03:13 PM
I went ahead and added the form with the iframe you provided and I am still having the non scrolling issue on mobile
- JotForm SupportjonathanAnswered on June 27, 2016 at 04:32 PM
I test the embedded form on your website http://castcentersontour.imrdesign.com/ using mobile browser, and it has work so far. See this video when I test.
Did I made the correct test? Can you please provide more details how it was not working for you?
Tell us which specific mobile browser you used to produce the issue so that we can test as well.
We will wait for your response.