- pendesignAsked on June 27, 2016 at 05:49 PM
One of my clients call me to tell me that his paiement form doesn't work since june 9...
I've payed all months. What's happends ? maybe my suscription isn't automatic ?
Please tell me what to do to maintain a $5 montly suscription automaticly.
- JotForm SupportNik_CAnswered on June 27, 2016 at 07:09 PM
I see that you paid yearly storage plan and it is the active subscription that you have, but you're over the limit with form views:
Your view limit will reset on 1st of July.
And storage subscription was applied automatically for this month.
You can increase your view limit if you go to My Account-Settings and add JotForm footer:
Please let me know if you have further questions.