What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some questions about Sign-in and data capacity

    Asked by Kamui on March 23, 2012 at 11:06 PM

    1. I am a Dropbox user, and I just connect JotForm with my Dropbox account without creating a new JotForm account. So what are the differences between creating or not creating a new JotForm account if I connect it to my Dropbox

    2.what does "Available Space 100MB" mean?


    3. If others want to upload files to my Dropbox account which is connect to Jotform, since I am a free user, they can only submit 100 times per month, is it correct? 



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    Answered by moonzkie on March 23, 2012 at 11:23 PM

    1. As I have checked your account, it shows that you only have a guest account. The difference between registering to a free account is that guest accounts are limited to 20 submissions while free accounts are limited to 100 submissions.

    2. The 100MB storage limitation for free accounts refers to the space taken by the files uploaded on your forms. This limit is not a per month basis but rather a maximum capacity for your account.

    3. Since you are using a guest account you are only limited to 20 submissions per month.