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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We are getting and 'Upload Error" in the form

    Asked by bbc770 on June 28, 2016 at 06:41 AM

    Hello,

    we are getting an error now by file uploads:

     

    Upload Error
    File could not be uploaded for some reason.

    Please go back and fix the problem(s)

     

    Could you pease tell us what might be a problem?

    Form ID: 51371983030350

     

    Thanks a lot

     

    Page URL:
    http://www.belgianbuttoncompany.be/buttons/basis

    file upload upload error
  • Profile Image
    JotForm Support

    Answered by Welvin on June 28, 2016 at 08:36 AM

    I think this is related to your FTP integration in the form. Please check and make sure that the details are correct. We also recommend using the passive connection. 

    The FTP integration is in the form submissions page:

    https://www.jotform.com/help/177-How-to-enable-FTP-on-form-submissions